❓ Frequently Asked Questions
Q1: Are you a factory or trading company?
A: We are a professional factory in China, with R&D department, whole production line, QC department, sales team and after-sales team.
Q2: How about your lead time?
A: For samples, it could be 3-7 days to prepare them. For mass production, it may take 7-30 days depending on your order qty and difficulty of product processing.
Q3: How long can I get the quotation?
A: We usually quote within 24 hours after we get your inquiry.
Q4: What is your payment terms and how can I place an order?
A: We can receive payment via TT, TA, Paypal etc. For mass production, 30% deposit to confirm the order, and 70% payment to be paid after production finished.
Q5: What are the specifications of the metal bar stool?
A: The size is 51.5*44*74 cm, featuring a wood seat size of φ350*20mm and a metal pipe specification of φ16*1.2mm.
Q6: Do you offer customization options?
A: Yes, we provide custom services for both logo design and color selection (including Black, white, red, etc.).
If you do not find the answer you want, please contact us!