Quality Control

• Each product quality will be checked and cleaned before packing.
• Every step of production is carefully checked by our professional QC staff to ensure the quality of our products.
• When there is a problem, we will try our best to help customers.

Packaging and Shipping

• Usually disassembly and packaging, customer packaging is welcome.
• Each part adopts PE foam inner packing and professional corner guards.
• Double-layer strong 5-layer carton for external use.
• The carton is printed with customer logo and description, and the inner instruction manual is easy to assemble.
• For parcel samples/rush shipments by air: We offer as many shipping options as possible, including DHL, UPS, FedEx, EMS, and Air.
• For bulk shipping: We have cooperated with our freight forwarders for many years and they can offer us competitive prices such as PIL, APL, OOCL, CSCL, MSC and CMA etc.
• Import tax: We can help you reduce and avoid import duties and declare low prices.

Warranty Period: TEN Years

• Under the terms of this warranty, if the product fails during normal use during the warranty period, we will provide/return a new product for free according to the supporting documents.
• In case of malfunction or damage caused by improper operation, rough handling or any other situation that does not meet our instructions, we will provide new products, but all costs will be charged by you.

Our Service

• Your inquiries about our products or prices will be replied within 24 hours.
• Well-trained and experienced staff answer your inquiries in fluent English.
• Any custom furniture we can help you design and integrate into the product.
• QC and Inspection: High-resolution photos are forwarded to you during and after production.
• Our factory does the project. According to your layout, our factory can design a beautiful and comfortable environment.

How to place an order?

1. Contact the designated item via email or trade manager.
2. Sign the contract and pay 30% deposit in advance.
3. Mass production.
4. Pay the balance after seeing the copy of the bill of lading.
5. Send original documents or deliver goods remotely.

LCL orders and FCL orders

LCL means that the quantity of the order cannot reach a full 20FT container, the order period is EX-works (EXW). The seller provides the product, but is not responsible for any other transaction process.

Patent Certificates

• Products comply with ISO and RoSH standards, and a number of innovative technologies have been patented.
• ISO14001:2004; ISO9001:2008; OHSAS18001:2007 certification.